Returns & Exchanges
At Brilliant Trade, we want you to be completely satisfied with your home essentials. If your purchase isn't a perfect fit for your space, you can return eligible items within 30 days of delivery for a full refund.
Initiate Your Request
Log into your account portal or contact our support team with your order number to start the return process.
Pack with Care
Ensure the item is in its original condition and packaging to prevent damage during transit back to our warehouse.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your package.
Receive Your Refund
Once our quality team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing